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MayaData
Technical Support Engineer
MayaData
www.cloudbyte.com
Full Time
Bangalore, Karnataka, India

₹ 4,00,000

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About CloudByte:

CloudByte is a software-defined storage solutions’ company that offers guaranteed quality of service (QoS) to every application from a shared storage platform. With CloudByte’s on-demand performance provisioning, service providers can easily scale to thousands of applications and meet their most challenging performance demands. Established in 2011 by technology executives from companies such as HP, IBM, NetApp, and Novell, CloudByte is backed by Nexus Venture Partners and KAE Capital. 

By launching your career at CloudByte, you will have a unique opportunity to take part in this exhilarating journey, work with a group of highly motivated and accomplished colleagues, and build technical and leadership skills that will last your entire career.

CloudByte was recognized as one of the top 50 start-ups of 2015 by TiE.

Click here to read about the CloudByte milestones.

Job Description:

  • Advocate customer requests and offer innovative ideas to improve product quality
  • Troubleshoot and resolve issues
  • Document solutions to known issues
  • Develop a working knowledge of applicable support debugging tools
  • Work will be on a rotational shift basis
  • Ability to travel to customer's locations and resolve technical issues while maintaining good relationships with customer and CloudByte

Eligibility:

  • 2016 batch BE/BTech (from CS/IT/IS/ECE/EEE branches) / MCA / MSc
  • No standing backlogs
  • Good pH Score
  • Good academic record

Desired Skills:

  • Excellent communication skills, both written and oral
  • Customer service skills
  • Task prioritization and time management
  • Good Knowledge on Storage Concepts, Linux/UNIX administration and troubleshooting will be an added advantage

Salary:

You will be on probation for the first 3 months with a stipend of Rs 24,000 per month. Upon successful completion of probation period, your employment will be confirmed with a CTC of Rs 4 lakhs per annum.

Note:

No resumes will be entertained directly by CloudByte and all profiles will be processed through eLitmus only