About the company:
Newton is an email management application for iOS, Android, Chrome OS and macOS developed by CloudMagic, Inc. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail's native app. CloudMagic has been acquired by Essential, Inc.
- BE/BTech/MCA/ME/MTech/MS 2018 Batch (All branches)
- Good pH score and academic record
You need to have:
- Excellent written and verbal communication skills.
- Strong attention to details.
What would you be doing with us?
- Troubleshooting and resolving all technical & non-technical issues related to our products
- Work closely with Engineering and Marketing teams
- Help the development team in prioritizing the feature requests based on customer feedback
- Resolving queries on various platforms
- Handle escalations for post-installation issues
- Creating FAQ and documentation related to product training and support