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Company:

Plackal Tech

Position:
Customer Experience Specialist [15/16]
Job location:
Bangalore
Event date:
12 Nov 2016
Last date to apply:
10 Nov 2016
Salary offered:
₹ 5,00,000
Experience required:
Fresher
Company URL:
Additional Details:

About Company:

 

Plackal Tech, the team behind Maya, a women’s health tracker. Our app helps women around the world track their health on their smartphones. We have grown organically to 6 million downloads. 

 

 

Eligibility:

 

  • BE/BTech - 2015/16 Batch
  • Good pH Score

 

 

Job Description :

 

Role:

  • Ensure quality by validating the product from the users perspective
  • Curate all user facing content - on the app, app store and website
  • Ensure the highest level of customer satisfaction                                                                                                                  

 

Responsibility:

  • Test the app both manually and via automation to ensure quality of every release
  • Be abreast of technological advances on all major smartphone platforms
  • Create copy that forms part of the app content, app store description and website
  • Provide technical assistance to users via email, chat and social media
  • Curate the app listing on all major app stores
  • Coordinate projects and quality related processes with engineering team                                                                                                                                                                                        

Expertise:

  • Fantastic verbal and written communication skills
  • Expertise on nuances of all major mobile platforms
  • Detail oriented and has a keen eye for design and user experience

 

Note:

Women candidates are encouraged to apply.

2016-11-15
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