* Apply to company needs login

Go to all jobs

Reset all

Job Details

This job post has expired! You may look at the list of the latest job posts of this company here.

Plackal Tech

Customer Experience Specialist [15/16]
Job location:
Event date:
11 Feb 2017
Last date to apply:
09 Feb 2017
Salary offered:
₹ 4,20,000
Experience required:
Company URL:
Additional Details:

About Company:


Plackal Tech, the team behind Maya, a women’s health tracker. Our app helps women around the world track their health on their smartphones. We have grown organically to 6 million downloads. 





  • BE/BTech - 2015/16 Batch
  • Good pH Score



Job Description :



  • Ensure quality by validating the product from the users perspective
  • Curate all user facing content - on the app, app store and website
  • Ensure the highest level of customer satisfaction                                                                                                                  



  • Test the app both manually and via automation to ensure quality of every release
  • Be abreast of technological advances on all major smartphone platforms
  • Create copy that forms part of the app content, app store description and website
  • Provide technical assistance to users via email, chat and social media
  • Curate the app listing on all major app stores
  • Coordinate projects and quality related processes with engineering team                                                                                                                                                                                        


  • Fantastic verbal and written communication skills
  • Expertise on nuances of all major mobile platforms
  • Detail oriented and has a keen eye for design and user experience



This is a women only opportunity.

Not receiving job updates in your mail? Subscribe here.

Already subscribed? Please check SPAM folder regularly and mark eLitmus mails as NOT SPAM to receive them directly in your inbox.