About the company
Founded by IIT & IIM alumni, Spoonjoy aims to make healthy food available to everyone at an affordable cost. The company has seen fast growth since its launch, and has already raised funding from marquee investors. The company is looking to build a premier team of executives & managers, who can take the company to the next level of growth, and be part of this success story.
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Answer calls professionally to provide information about products and services, cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers' requests.
Troubleshoot problems and coordinate with various internal departments to resolve customer issues.