About the company:

Founded in 2001, we are one of India’s most successful Product Development Companies with no outside funding. We specialize in development of database management tools, data visualization components, search engine & web applications that are used by millions of people across 100+ countries.

We are located in Bangalore, India and Santa Clara, US.

At CloudMagic we believe that shipping the product is merely a first step; our job is not done until the user is happy. User derives happiness from experiencing a great product coupled with kick-ass support. There are companies that are built on awesome support – Amazon, Zappos to name a few. We too want to be known for awesome support and we’re definitely on our way there. As a Support Engineer you will be playing a key role in delivering WOW through service.

Eligibility:

• BE/BTech/MCA/ME/MTech/MS 2015 Batch (All branches)
• Willingness to work in night shifts. 
• Good pH score and academic record

Salary:

CTC of Rs.5,00,000 plus Night shift allowance 

What would you be doing with us?

• You will be the bridge between our users and the product team.
• You will handle support requests at hello@cloudmagic.com.
• You will listen closely to our users and help them on Twitter, Facebook, Store Reviews and other channels.
• You will help the team in prioritizing the feature requests by creating leader-boards.

What qualities you posses?

• You are tech-savvy
• You are immaculate in English
• You love helping people

CloudMagic is incubated at Webyog, Inc.

What do we think about Support!

Read what press has to say.